Refunds and Cancellations

Subscription Cancellation

You can cancel your GroceryBuddy subscription at any time. Here's what you need to know:

• Cancellations take effect at the end of your current billing period
• You'll continue to have access to premium features until the end of your paid period
• To cancel, go to Settings → Subscription → Cancel Subscription

Refund Policy

We offer refunds under the following circumstances:

• Technical issues preventing service usage
• Duplicate charges
• Subscription purchased by mistake

Refund requests must be made within 7 days of the charge. We do not offer refunds for:

• Partial usage of subscription period
• Change of mind after 7 days
• Non-usage of the service

How to Request a Refund

To request a refund:

1. Contact our support team at support@grocerybuddy.com
2. Include your account email and order number
3. Explain the reason for your refund request
4. We'll review your request within 2-3 business days

Processing Time

Once approved, refunds are processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment provider.

Contact Us

If you have any questions about our refund or cancellation policies, please contact us:
Email: support@grocerybuddy.com
Phone: +91 1234567890
Hours: Monday - Friday, 9:00 AM - 6:00 PM IST